joanne@sweetcelebrationsbyjo.co.uk


How long can sweet trees be kept for?
Sweet trees will keep for around 4-6 months if kept wrapped in a cool place. Marshmallows have a shorter shelf life, and are best eaten within a month.

Can I choose which sweets to have in a sweet tree?
Of course! We can make sweet trees to your exact specifications, using most types of sweets or chocolate. See the sweet trees page for some of the sweets we can provide. Just contact me to discuss your requirements.

Can I choose the size and colour of a sweet tree?
Absolutely! I can make any size of tree, from mini ones, to large ones for events. You choose the colour of the pot, and if you want a pot or glass vase. Pots only have sweets/chocolates planted around the top of the pot, whereas glass vases have sweets planted all the way down inside the vase.

What types of cake can you make?
I can make any sort of cake, small or large, to any theme. Just fill in this form for a no obligation quote.

How much do your cakes cost?
As all cakes are custom made, prices vary depending on the size of the cake and complexity of design. If you'd like to discuss pricing, please get in touch for a no obligation quotation.

Do the products contain nuts?
As we obtain ingredients, including sweets and chocolates from a variety of suppliers, we are unable to guarantee that they are nut free.

How do I order?
Just submit the sweet tree order form, cake enquiry form, or contact me stating what you'd like to order and when it's needed by, and we'll take it from there!

What are the delivery charges?
Cakes and sweet trees can either be picked up from us, or I can deliver (free to WA5 postcodes, 50p per mile outside of this area). Wedding and event sweet trees will be delivered and set up for no extra cost within a 5 mile radius of Chapelford Village, Great Sankey, Warrington. Outside of this area, please contact me for a delivery quote.

What payment types do you accept?
Payment is by cash or paypal. I do accept cheques, but if paying by cheque please allow at least 7 days before the payment required date for the cheque to clear. You don't need a Paypal account to pay by Paypal, just a credit or debit card. An invoice will be sent via email when you order.

When do I need to pay?

Gift Sweet Trees & sweet bouquets
50% per tree deposit when ordering.
Balance due on delivery.

Event Sweet Trees
25% deposit when ordering.
Balance due 2 weeks before delivery.

Cakes & Cake Pops
£10 deposit when ordering.
Balance due on delivery.

Wedding cakes
25% deposit when ordering.
75% due 2 weeks before delivery.

How much notice do I need to give when ordering?
If ordering a cake, please allow as much notice as possible as I get booked up weeks in advance. For sweet trees, please order at least a week in advance for gift trees, and at least 1 month in advance for event sweet trees.

What is the minimum order for an event/wedding?
There is no minimum order amount.

Are cakes and sweet trees made in a food safe environment?
Yes. We have been inspected by and approved by an Environmental Health Officer from Warrington Borough Council. I have also completed Basic Food Hygiene training. Correct food hygiene procedures are followed at all times, with food safe gloves being worn as appropriate. We are also fully insured.

Full terms and conditions can be found here.

 


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